MHLC 2019 September 8–11 Park City, Utah
Keynote Indra Nooyi


Indra Nooyi

Former Chairman and CEO of PepsiCo
An Evening with Indra Nooyi, Former Chairman and CEO of PepsiCo

Indra Nooyi is renowned throughout the world for boosting PepsiCo revenues by 80% during her tenure, reorienting the company’s portfolio of assets and securing longevity for the company. As one of the most successful executives in recent history, Nooyi will share her exceptional insights and perspectives on business strategy, corporate social responsibility and creating a foundation of purpose in a profit-driven world.

Featured Speakers

The Material Handling & Logistics Conference features relevant and inspiring keynote presenters.
Urban Meyer

Urban Meyer

Former Head Football Coach, Ohio State Buckeyes
Duncan Clark

Duncan Clark

Expert on the Internet and Entrepreneurship Chairman of BDA China
Rand Hindi

Rand Hindi

Entrepreneur and Data Scientist
Scott Kelly

Scott Kelly

History-Making U.S. Astronaut & Retired U.S. Navy Captain

MHLC Concert Series

Join us as we welcome legendary rock band The Doobie Brothers for an intimate concert under the stars in beautiful Park City, Utah.

Agenda At-A-Glance

This 3+ day event is a superb blend of over 30 incredible educational sessions, a dream lineup of keynotes and presenters, and networking.
7:00AM - 3:00PM Golf Outing
Golf Outing
Join us for a fun spirited 18-hole golf outing at one of the newest courses in Utah featuring 550 feet of elevation change with memorable shots and dramatic views. Breakfast is available at 7am at Red Tail Grill prior to a short walk to the course. Golf begins promptly at 8am.
7:30AM - 8:00PM Conference Check-In
Conference Check-In
Check-in is available all day on the Heritage level of the Grand Summit Resort Hotel lobby.
8:00AM - 3:00PM Resort Activities
Resort Activities
Canyons provides scenic gondola rides, breath-taking hikes, an expansive array of mountain bike trails and more.
8:00AM - 3:00PM Sunday Leisure Activities
Sunday Leisure Activities
Experience a bit of what Utah is known for by taking part in a leisure activity.
  • Half Day Rafting
  • Fly Fishing
  • Mountain Biking
  • Horseback Riding
  • Trap Shooting
  • Hiking

To schedule your adventure activity, please contact All Seasons Adventures at 888.649.9619 or visit

6:00PM - 9:00PM Welcome Reception Dinner / Conference Kickoff
Welcome Reception Dinner / Conference Kickoff
Feast on a mountain meal, spend time with old friends, and meet new acquaintances at this special event.
8:00PM - 11:00PM Networking/Hospitality
Meet, mingle and network over your favorite beverage at Red Tail Grill, compliments of our Conference Sponsors.
7:00AM - 7:30AM Breakfast Buffet
Breakfast Buffet
7:30AM - 8:45AM Featured Speakers
Featured Speakers
Hasan Dandashly / President and CEO, Dematic
Bernard Biolchini / EVP and CEO, Dematic Americas
8:45AM - 9:00AM Break
9:00AM - 10:00AM Session 1
Session 1
T1 - Bringing Order to the Chaos of Digital Transformation

The world’s most transformational leaders are effectively merging people, processes, and technology into their companies’ digital agendas. They don’t sit on the sidelines, waiting for transformation to happen. They proactively seek out the new technologies and processes that will help their companies prosper—all while bringing order to the chaos of digital transformation. By letting go of old habits and behaviors, and embracing our new digital world, leaders can drive significant business improvements while providing a clear roadmap for their companies to follow.

Andrew Au
T2 - Building the Urban Warehouse of the Future

Consumer shopping behavior keeps changing and new retail models are emerging to adapt, which means the logistics industry must also evolve to support it. It may be 3 stories high, take up what was once retail space, or rely solely on drones and driverless vehicles to move goods around. It may also involve unfamiliar partnerships, new technology platforms, and unexpected players in the market. Whatever its key characteristics are, the urban fulfillment solution of the future won’t look, feel, or act like any of its predecessors. Come to this presentation and learn more about these and other transformations already taking place in the logistics space.

Justin Ha
DHL Supply Chain
T3 - Turning Data into Insights and Real Actions

When companies can turn data into insights and then make that information actionable and useful, it’s downright magical. With data analytics and reporting, organizations can spot customer buying patterns and quickly intervene when there’s, say, a dip in spending. Fold automation into the equation and companies can more effectively optimize everything from manufacturing to sales to building flow. Come to this session and learn why you don’t need a data scientist to drill down to your most valuable data points and use them to work smarter, better, and faster.

Wallace Ryland
T4 - Taking Automation from Concept to Reality

With repetitive tasks and high labor costs pushing companies to speed up and streamline processes, the warehouse is benefiting from the latest automation and robotics wave. One of the most effective ways to boost ROI and reduce long-term costs, automation touches different aspects of a warehouse. But how can companies effectively transform human-led processes to automated technologies, and in ways that create massive, positive impacts? Get the answer to this question and more at this session, which will help you get automation off of the drawing board and into reality.

Rick Herlacher

Crystal Parrott
10:00AM - 10:15AM Break
10:15AM - 11:15AM Session 2
Session 2
T1 - Accelerating the Rate of Return on Digital Investments

Occurring at an unprecedented pace, digital transformation is a key driver of change that opens new opportunities for companies to grow and create value. Key discussion points for today’s C-suite include automation, robotics, IoT, AI, and big data analytics—all of which offer big promise but are sometimes light on returns. Accelerating the rate of return on these investments requires agile, digital-savvy leadership that sets forth a strategic vision for the entire organization, and that effectively infuses a digital mindset across the entire workforce. In return, companies gain faster access to process improvements, better labor utilization, increased productivity, and higher EBITDA.

Craig Resnick
ARC Advisory Group
T2 - Micro Fulfillment: Passing Fad or Permanent Market Shift?

The line between stores and warehouses is getting fuzzy. Grocery retailers are now opening metro-market dark stores and store expansions to satisfy the expanding demand for e-commerce fulfillment, click & collect, and home delivery. Automated with standardized material handling solutions, these smaller facilities can be deployed quickly at a price point that enables many markets to be covered. Attend this session to hear who is doing what, what solutions are being deployed, and the impact this trend is having on the automation industry in general.

Marc Wulfraat
MWPVL International Inc.
T3 - Managing Operational Elasticity Around Peak

The typical distribution center wasn't designed to handle a high volume of small orders, nor was it set up to effectively manage the ebbs and flows of the modern-day fulfillment environment. Because today’s unpredictable fulfillment environment—characterized by more, smaller orders that need to get out the door immediately—isn’t well suited for this physical arrangement, companies need help getting existing facilities up to speed. Come to this panel discussion and hear how companies can enable their older facilities to meet customer demand during both peak and year-round.

Karen Adie-Henderson
Canadian Tire Retail

Chris Bright

Dan Lawler
Capri Holdings Limited

Bob Trebilcock
Modern Materials Handling
T4 - Using Order Management to Modernize the Fulfillment Process

A single system that manages all aspects of your omni-channel business, order management includes advanced processes like goods-to-person picking and micro fulfillment, both of which are getting a lot of buzz in distribution circles right now. One allows the picker to stay put while the system brings the “goods” to that person, and the other places small-scale fulfillment facilities in accessible urban locations—close to the end consumer who is making a purchase. In this 2-hour session, you’ll learn how these and other advanced fulfillment processes can help your company rise head and shoulders above its competitors in today’s omni-channel distribution environment.

Arturo Hinojosa

Mike Khodl
11:15AM - 11:30AM Break
11:30AM - 12:30PM Session 3
Session 3
T1 - Using Automation to Lead from the Top

As the nature of work has changed, automation has evolved right along with it. By helping organizations speed processes, cut costs, do more with less, and meet customer demands, intelligent automation lets leaders drive transformation across their organizations. Automation also enables new operating models and supports higher-value activities for employees. To de-risk the process and gain better internal support along the automation journey, leaders need an “early” seat at the automation table. By adopting new automation technologies that truly support their organizations’ vision and values, leaders can enhance business agility and the customer experience while laying the ground for future AI and ML implementations.

Alan Veeck
Prime Vector
T2 - Cybersecurity Across the Extended Supply Chain

The business world’s growing reliance on the Internet of Things (IoT), digital buyer-seller relationships, robotic process automation, and other “connected” technologies is driving increases in organizational vulnerabilities to cyber damage. And while most companies have their own security tools and protection in place, their suppliers (and their suppliers’ suppliers), may not have the same level of protection. Come hear how this “weak link” in the supply chain can be fortressed using a robust cybersecurity approach that extends across all trading partners.

Jason Ingalls
Ingalls Information Security LLC
T3 - Now What? Adapting After Go-Live

The technology is in place, the test-run was successful, the training is completed, and your vendor has packed up and gone home. Now what? Adapting after go-live isn’t always easy, but it’s a necessary step to getting the return on investment (ROI) that you expected. Come hear how to fill those gaps and develop a post-implementation plan of action that helps your company reach its goals (and then some).

Marc Bodner
L&R Distributors
T4 - Using Order Management to Modernize the Fulfillment Process (Continued)

12:30PM - 1:00PM Lunch Buffet
Lunch Buffet
1:00PM - 2:00PM Featured Speaker
Featured Speaker
Urban Meyer / Former Head Football Coach, Ohio State Buckeyes
2:00PM - 2:15PM Break
2:15PM - 3:15PM Session 4
Session 4
T1 - Reinventing the Next Gen Supply Chain

Which company do you think performs better? The one that continually seeks out new and better ways to leverage technology to serve its customers, or the one that maintains status quo, hoping its systems still work? In a world where blockchain, robotics, AI, ML, and IoT reduce supply chain complexity, improve responsiveness, and accelerate time to market, the former wins. But building the Next Gen supply chain takes dedication to reinvention and rework. This reinvention must be driven by the C-suite, which excels at enabling and empowering companies to better serve their customers, all while producing meaningful business results.

Dr. Benoit Montreuil
Georgia Tech
T2 - Demystifying the IT Network

Supply chain security isn’t just an IT problem. It envelopes the entire organization, which means supply chain professionals have to be able to “talk” to and collaborate with their IT departments. When both entities speak the same language, they’re more apt to share lessons learned, partner with one another, and effectively demystify critical security issues. At this presentation, our industry expert discusses how to approach supply chain risk comprehensively and ensure successful risk management.

C Matthew Curtin CISSP
Interhack Corporation
T3 - When Was the Last Time You Took Your Warehouse’s Pulse?

Key performance indicators (KPIs) translate into real profits and losses. But if your warehouse manager isn’t getting the data until Monday morning, it could be too late to do anything about it. Instead, that professional needs to be able to take the pulse of the warehouse or DC every minute of every day, and be confident in its accuracy. In this session, you’ll learn how to turn role-based dashboards into real-time decisions that help your company operate more profitability in today’s competitive business environment.

Chris Paddock
Ross Dress for Less
T4 - Creating a Seamless Customer Experience Through Operations-Software Alignment

Every customer expects a seamless experience these days, but when your company’s process material, operations, and data flows aren’t aligned and working from the same playbook, the bottlenecks, delays, and exceptions begin to surface quickly. Moving inventory quickly through the supply chain without stoppages, for example, requires precise orchestration of hardware, software, and workflows. In this session, you’ll hear how the end-to-end optimization of all software, material, and information flows can reduce logistics costs, improve inventory turnover, and support the smooth flow of items from the producer to the consumer.

Jennifer Tabbert

Scott Wahl
3:15PM - 3:30PM Break
3:30PM - 4:30PM Session 5
Session 5
T1 - Building Predictive, Adaptive, Responsive Supply Chains  

Expected to spend $6 trillion on IoT solutions over the next five years, today’s companies are using billions of sensors to build out very predictive, adaptive, responsive supply chains. Come to this session to learn how to deal with these new dynamics, and hear how in a world where the concept of loyalty is being reversed—instead of the company looking inward to identify and reward loyalty customers, those customers will identify, aggregate and reward companies they perceive to be “loyal”—organizations can deploy predictive, adaptive IoT tools that help them overcome this business-customer challenge and achieve competitive advantage.

Chuck Martin
Net Future Institute
T2 - Finding the True Value of Blockchain for Supply Chains

Distributed ledger technology (aka, “blockchain technology”) has rapidly entered the lexicon of supply chain professionals, mainly due to its transformative power and expected impact. But after years of talking about the technology, why has adoption seemed to trail? This session moves beyond the hype of blockchain technology and drives toward action. Get a framework for assessing potential opportunities, hear about best practices and real-world progress, and exit empowered to infuse blockchain-enabled transformation into your own business.

Justin Herzig
T3 - Digital Transformation in Manufacturing

As technology becomes widely embedded across assets and operations, IoT is challenging traditional organizational roles. To overcome this challenge, IT is joining forces with operational technology (OT) to oversee operations and improve the organizational top and bottom line. Come to this session to learn how digital transformation in manufacturing is helping companies scale production, optimize operations, and gain competitive advantage. Gain an understanding of manufacturers’ key challenges, analyze critical risks, and get on the path to becoming an intelligent, more securely-connected, productive operation.

Bob Murphy
Rockwell Automation
T4 - What it Takes: Driving Successful Technology Implementations

It’s not enough to just purchase hardware and software, install it, and then hope that it helps improve your operations. You need strong technology partners that do everything from allowing you to take a “virtual walk” through your facility, complete efficient audits, and leverage new applications as they hit the market. We’ve divided this session up into four mini discussions, each of which is focused on a specific aspect of successful technology integration. Come hear how overall equipment effectiveness (OEE), applications, audits, and other tools help create great customer success stories across all industry verticals.

Paul Berna PMP

Geoff Hitchings
6:30PM - 7:30PM Keynote Dinner
Keynote Dinner
Enjoy networking with industry peers and a five star dinner experience followed by an evening with Indra Nooyi, Former Chairman and CEO of PepsiCo
7:30PM - 8:30PM Featured Speaker
Featured Speaker
Indra Nooyi / Former Chairman and CEO of PepsiCo
8:30PM - 11:30PM Networking/Hospitality
Meet, mingle and network over your favorite beverage at Red Tail Grill, compliments of our Conference Sponsors.
7:45AM - 9:00AM Breakfast Buffet
Breakfast Buffet
9:00AM - 10:00AM Featured Speaker
Featured Speaker
Duncan Clark / Expert on the Internet and Entrepreneurship Chairman of BDA China
10:00AM - 10:15AM Break
10:15AM - 11:15AM Session 6
Session 6
T1 - Adopting a Culture that Supports Digital Transformation

In a recent study of 40 digital transformations, companies that focused on culture were five times more likely to achieve breakthrough performance than those that neglected culture. The C-suite plays a critical role in both establishing and exuding culture which, when used correctly, ensures that front-line employees are interacting with customers properly, helps reinvigorate workforces while improving retention and encouraging innovation. By adopting a culture that’s based on openness, trust, and collaboration, today’s leaders can solve their organizations’ most critical problems, leverage new opportunities, and support digital transformation across the entire enterprise.

Scott Miller
Franklin Covey
T2 - Control Towers for Complex Automated Systems

As fulfillment becomes increasingly complex and unpredictable, manufacturers, retailers, and distributors all need flexible tools that enable operational efficiency while helping them meet their customers’ ever-changing needs. Using connected, informed, intelligent control centers for automated systems, organizations can leverage actionable operational visibility and maintain control across the entire operation. Either from their desks or remotely, managers can monitor, analyze, and take action on specific KPIs that effectively reduce operational costs, fully leverage human talent, and optimize fulfillment lead times.

Edward Grant

Raja Ramnarayan
T3 - Beyond the Hype: Artificial Intelligence and Machine Learning in Retail

Artificial intelligence (AI), machine learning (ML), and other advanced technologies that automate the decision-making process have exploded over the last year. This session will highlight where we are today beyond the “hype,” and where retailers are really investing in AI and ML right now. Hear what’s working and what’s not; learn about the roadblocks and concerns; and find out which solutions are best managing and articulating the data—all wrapped up in the context of this “new age” of retail and competition.

Greg Buzek
IHL Consulting Group
T4 - It's Time to Transform Your Shipping and Returns Processes

The returns process has become a major headache for all e-commerce companies. These companies must be able to adapt to the changing needs of consumers while accommodating product return rates of up to 400% times those of traditional, brick-and-mortar sales. At this session, learn how optimizing your pack-out processes while also improving returns management can help your company thrive in a business environment centered on speedy fulfillment processes and same-day deliveries.

Philip Puite

Bridget Typovsky
DHL Supply Chain
11:15AM - 11:30AM Break
11:30AM - 12:30PM Session 7
Session 7
T1 - Is Your C-Suite Pipeline Ready?

As the pace of technology disruption accelerates, organizations are experiencing broad-based talent shortages and skills gaps. This creates a real challenge for the C-suite, where digital transformation requires “Next Gen” leadership strengths and skills like agility, innovation, and collaboration. To stay on top, leaders will have to drive a culture of learning, delegate wisely, break down the traditional ideas of management, and position their organizations for future success. By empowering potential leaders to act, react, and think differently, companies can increase their competitive advantage, regardless of what changes lie ahead.

John Lebowitz
University of Tennessee
T2 - Borrowing a Page from China’s Last-Mile Delivery Success

On a growth trajectory that will take it from $505 billion in 2018 to over $735 billion in 2023, retail e-commerce is driving an exponential increase in last-mile deliveries. New terrain for many companies, closing the final-mile gap is challenging even the largest organizations to find ways to get “closer” to their customers without over-investing in real estate, inventory, and transportation. For help solving these problems, U.S. companies need look no further than China, where similar mega-trends have been accelerating for the last 20 years. In this presentation, our expert will draw on 27 years of experience at UPS plus current academic research to highlight logistics innovations in China that could be applied in the U.S.

Alan Amling
Thriving on Disruption
T3 - The Supply Chain Labor Force of 2030

The year 2030 is not far off. Over the next 11 years, everything from the world’s aging populations to the adoption of new automation technologies to ever-evolving customer demands will impact companies’ operations and their related labor requirements. Focused on warehousing and fulfillment, this session reveals how companies can build out their labor forces to keep up with an increasingly customer-driven, omni-channel world, where customization, speed, and low cost are all high priorities.

Dr. Brian Gibson
Auburn University
T4 - Collaborative Solutions to Common Supply Chain Problems

Increasingly fragmented and sophisticated, the modern supply chain incorporates many different individual processes, often at different locations around the globe. Focused on giving the marketplace the latest in intelligent supply chain solutions, Linde and Dematic provide collaborative solutions that pair state-of-the-art forklifts with advanced mobile automation technology. Come to this session to learn how Sprocket’s asset management software with Linde’s hybrid Very Narrow Aisle (VNA) vehicle results in a mobile, automated supply chain solution that lowers operating costs, decreases downtime, and enhances operational flexibility.

Vincent Halma
KION North America

Tobias Zierhut
12:30PM - 1:00PM Lunch Buffet
Lunch Buffet
1:00PM - 2:00PM Featured Speaker
Featured Speaker
Dr. Rand Hindi / Entrepreneur and Data Scientist
2:00PM - 2:15PM Break
2:15PM - 3:15PM Session 8
Session 8
T1 - How Robots are Transforming the C-Suite

Robots are becoming a key competitive advantage for companies in all industries. If you haven’t already explored how robots can transform your business, then you’re already behind. The good news is that there’s still time to learn how to use robotics and automation to improve productivity, product quality, flexibility, and time to market—all while creating better jobs for your workforce. Using C-Suite-level decisions made by executives who understand where the future is headed, companies can develop a successful roadmap for leveraging an automated, robotic business world.

Jeff Burnstein
Association for Advancing Automation
T2 - What it Takes to be an Early Technology Adopter

Let’s face it, we all want to be first at something. But being first with zero risk is very difficult, especially when it comes to rapidly-evolving technology, robotics, and automation. Risk-takers by nature, early adopters are excited by the possibilities of new ideas and new ways of doing things. In this session, you’ll hear how robotics, artificial intelligence, machine learning, and other new technologies are pushing more companies to be early tech adopters, and also learn some key strategies for becoming one yourself.

Gaurav Pant
T3 - Is Your Tech Investment Really Paying Off?

Return on investment for technology isn’t as predictable as it once was. In some cases, the ROI may be literally immediate—like when a company fires up a software system for the first time after decades of doing everything manually. In other instances, it can be years before a real return surfaces. Explaining this to finance is never an easy task, but in this session you’ll learn how to make a business case for that upcoming technology investment by showing the powers that be exactly how and when the payoff will come.

Dr. Yemisi Bolumole
Michigan State University

Richard Rodgers
T4 - Using AS/RS and AGVs to Increase Warehouse Efficiencies

Warehouse technology that finds goods being automatically brought out of—and then placed back into—storage, automated storage and retrieval (ASRS) systems has been gaining momentum in warehouse and fulfillment operations around the globe. Along with narrow aisle and very narrow aisle (VNA) Automated Guided Vehicles (AGVs), these solutions are helping companies solve their most pressing space utilization, labor, and fulfillment challenges. At this session, you’ll learn where these technologies can be applied to increase warehouse efficiencies, optimize storage utilization, and support long-term organizational goals.

Damon Loftis

Tom Steininger
3:15PM - 3:30PM Break
3:30PM - 4:30PM Featured Speaker
Featured Speaker
Captain Scott Kelly / History-Making U.S. Astronaut & Retired U.S. Navy Captain
5:00PM - 7:00PM Tech Connect Event
Tech Connect Event
Connect with technology and industry thought leaders at the Conference Tech Connect event, compliments of our Conference Sponsors.
7:00PM - 8:00PM Dinner In The Ballroom
Dinner In The Ballroom
Enjoy dinner before donning your all-access pass and heading on over to the outdoor amphitheater for the exclusive Dematic MHLC Concert Series.
8:15PM - 9:30PM MHLC Concert
MHLC Concert
The Doobie Brothers / Hall of Fame Rock Band, compliments of our Conference Sponsors.
9:30PM - 11:30PM Networking/Hospitality
Meet, mingle and network over your favorite beverage at Red Tail Grill, compliments of our Conference Sponsors.
7:30AM - 9:00AM Continental Breakfast
Continental Breakfast
8:30AM - 12:00PM Manufacturing Plant Tour
Manufacturing Plant Tour
Experience the WOW factor by touring our state-of-the-art Salt Lake City manufacturing facility. This 92,300 square foot facility is an integral part of Dematic solutions that help you improve operations and win customers.

Early Bird Registration

Register before Sep 08 and Save $100. Register Now and Save!

MHLC 2019 September 8–11 Park City, Utah