Sessions

Filled with Actionable Takeaways

Four Tracks - Each With a Specific Focus

The Conference offers more than 30 educational sessions organized into four tracks, each with a specific focus. All sessions are designed specifically with the attendee in mind – concise, interactive, and filled with actionable takeaways.

Leadership

Digital transformation needs transformational leaders who can merge people, processes, and technology into successful digital agendas. And because it impacts both top- and bottom-line business outcomes, any successful digital transformation has the solid support of a C-suite that’s enthused about leveraging digital opportunities that complement and amplify human efforts. In this enlightening track, a hand-picked group of academics and professionals will show you how to harness the power of digital transformation, use automation to lead from the top, and adopt an organizational culture that enables the predictive revolution.

Bringing Order to the Chaos of Digital Transformation
Monday: 9:00AM - 10:00AM
Location: TBD

The world’s most transformational leaders are effectively merging people, processes, and technology into their companies’ digital agendas. They don’t sit on the sidelines, waiting for transformation to happen. They proactively seek out the new technologies and processes that will help their companies prosper—all while bringing order to the chaos of digital transformation. By letting go of old habits and behaviors, and embracing our new digital world, leaders can drive significant business improvements while providing a clear roadmap for their companies to follow.

 Andrew Au
Andrew Au
Accelerating the Rate of Return on Digital Investments
Monday: 10:15AM - 11:15AM
Location: TBD

Occurring at an unprecedented pace, digital transformation is a key driver of change that opens new opportunities for companies to grow and create value. Key discussion points for today’s C-suite include automation, robotics, IoT, AI, and big data analytics—all of which offer big promise but are sometimes light on returns. Accelerating the rate of return on these investments requires agile, digital-savvy leadership that sets forth a strategic vision for the entire organization, and that effectively infuses a digital mindset across the entire workforce. In return, companies gain faster access to process improvements, better labor utilization, increased productivity, and higher EBITDA.

 Craig Resnick
Craig Resnick
ARC Advisory Group
Using Automation to Lead from the Top
Monday: 11:30AM - 12:30PM
Location: TBD

As the nature of work has changed, automation has evolved right along with it. By helping organizations speed processes, cut costs, do more with less, and meet customer demands, intelligent automation lets leaders drive transformation across their organizations. Automation also enables new operating models and supports higher-value activities for employees. To de-risk the process and gain better internal support along the automation journey, leaders need an “early” seat at the automation table. By adopting new automation technologies that truly support their organizations’ vision and values, leaders can enhance business agility and the customer experience while laying the ground for future AI and ML implementations.

 Alan Veeck
Alan Veeck
Prime Vector
Reinventing the Next Gen Supply Chain
Monday: 2:15PM - 3:15PM
Location: TBD

Which company do you think performs better? The one that continually seeks out new and better ways to leverage technology to serve its customers, or the one that maintains status quo, hoping its systems still work? In a world where blockchain, robotics, AI, ML, and IoT reduce supply chain complexity, improve responsiveness, and accelerate time to market, the former wins. But building the Next Gen supply chain takes dedication to reinvention and rework. This reinvention must be driven by the C-suite, which excels at enabling and empowering companies to better serve their customers, all while producing meaningful business results.

Dr. Benoit Montreuil
Dr. Benoit Montreuil
Georgia Tech
Building Predictive, Adaptive, Responsive Supply Chains  
Monday: 3:30PM - 4:30PM
Location: TBD

Expected to spend $6 trillion on IoT solutions over the next five years, today’s companies are using billions of sensors to build out very predictive, adaptive, responsive supply chains. Come to this session to learn how to deal with these new dynamics, and hear how in a world where the concept of loyalty is being reversed—instead of the company looking inward to identify and reward loyalty customers, those customers will identify, aggregate and reward companies they perceive to be “loyal”—organizations can deploy predictive, adaptive IoT tools that help them overcome this business-customer challenge and achieve competitive advantage.

 Chuck Martin
Chuck Martin
Net Future Institute
Adopting a Culture that Supports Digital Transformation
Tuesday: 10:15AM - 11:15AM
Location: TBD

In a recent study of 40 digital transformations, companies that focused on culture were five times more likely to achieve breakthrough performance than those that neglected culture. The C-suite plays a critical role in both establishing and exuding culture which, when used correctly, ensures that front-line employees are interacting with customers properly, helps reinvigorate workforces while improving retention and encouraging innovation. By adopting a culture that’s based on openness, trust, and collaboration, today’s leaders can solve their organizations’ most critical problems, leverage new opportunities, and support digital transformation across the entire enterprise.

 Scott Miller
Scott Miller
Franklin Covey
Is Your C-Suite Pipeline Ready?
Tuesday: 11:30AM - 12:30PM
Location: TBD

As the pace of technology disruption accelerates, organizations are experiencing broad-based talent shortages and skills gaps. This creates a real challenge for the C-suite, where digital transformation requires “Next Gen” leadership strengths and skills like agility, innovation, and collaboration. To stay on top, leaders will have to drive a culture of learning, delegate wisely, break down the traditional ideas of management, and position their organizations for future success. By empowering potential leaders to act, react, and think differently, companies can increase their competitive advantage, regardless of what changes lie ahead.

 John Lebowitz
John Lebowitz
University of Tennessee
How Robots are Transforming the C-Suite
Tuesday: 2:15PM - 3:15PM
Location: TBD

Robots are becoming a key competitive advantage for companies in all industries. If you haven’t already explored how robots can transform your business, then you’re already behind. The good news is that there’s still time to learn how to use robotics and automation to improve productivity, product quality, flexibility, and time to market—all while creating better jobs for your workforce. Using C-Suite-level decisions made by executives who understand where the future is headed, companies can develop a successful roadmap for leveraging an automated, robotic business world.

 Jeff Burnstein
Jeff Burnstein
Association for Advancing Automation

Technology Trends

With blue-collar labor shortages forecasted to continue through 2019 and beyond, the time to experiment with and implement new, enabling technologies is now. From analytics to artificial intelligence to blockchain, supply chain technology trends are transforming the way we conduct business today, with the promise of even more evolution in the future. It’s time to embrace the smart and connected future. Whether you want to build the urban warehouse of the future, get in on the micro-fulfillment movement, or hone your approach to sales and operations planning, this engaging track has everything you need to reach those goals…and more.

Building the Urban Warehouse of the Future
Monday: 9:00AM - 10:00AM
Location: TBD

It may be 3-stories high, take up what was once retail space, or rely solely on drones and driverless vehicles to move goods around. It may also be hyper-connected, human-centric, and have greater ceiling heights to accommodate automated picking technology. Whatever its key characteristics are, the urban warehouse of the future won’t look, feel, or act like any of its predecessors. Come to this presentation and learn more about these and other transformations already taking place in the industrial space.

 Adrian Kumar
Adrian Kumar
DHL
Micro Fulfillment: Passing Fad or Permanent Market Shift?
Monday: 10:15AM - 11:15AM
Location: TBD

The line between stores and warehouses is getting fuzzy. Grocery retailers are now opening metro-market dark stores and store expansions to satisfy the expanding demand for e-commerce fulfillment, click & collect, and home delivery. Automated with standardized material handling solutions, these smaller facilities can be deployed quickly at a price point that enables many markets to be covered. Attend this session to hear who is doing what, what solutions are being deployed, and the impact this trend is having on the automation industry in general.

 Marc Wulfraat
Marc Wulfraat
MWPVL International Inc.
Cybersecurity Across the Extended Supply Chain
Monday: 11:30AM - 12:30PM
Location: TBD

The business world’s growing reliance on the Internet of Things (IoT), digital buyer-seller relationships, robotic process automation, and other “connected” technologies is driving increases in organizational vulnerabilities to cyber damage. And while most companies have their own security tools and protection in place, their suppliers (and their suppliers’ suppliers), may not have the same level of protection. Come hear how this “weak link” in the supply chain can be fortressed using a robust cybersecurity approach that extends across all trading partners.

 Jason Ingalls
Jason Ingalls
Ingalls Information Security LLC
Demystifying the IT Network
Monday: 2:15PM - 3:15PM
Location: TBD

Supply chain security isn’t just an IT problem. It envelopes the entire organization, which means supply chain professionals have to be able to “talk” to and collaborate with their IT departments. When both entities speak the same language, they’re more apt to share lessons learned, partner with one another, and effectively demystify critical security issues. At this presentation, our industry expert discusses how to approach supply chain risk comprehensively and ensure successful risk management.

 C Matthew Curtin CISSP
C Matthew Curtin CISSP
Interhack Corporation
Finding the True Value of Blockchain for Supply Chains
Monday: 3:30PM - 4:30PM
Location: TBD

Distributed ledger technology (aka, “blockchain technology”) has rapidly entered the lexicon of supply chain professionals, mainly due to its transformative power and expected impact. But after years of talking about the technology, why has adoption seemed to trail? This session moves beyond the hype of blockchain technology and drives toward action. Get a framework for assessing potential opportunities, hear about best practices and real-world progress, and exit empowered to infuse blockchain-enabled transformation into your own business.

 Justin Herzig
Justin Herzig
Accenture
Control Towers for Complex Automated Systems
Tuesday: 10:15AM - 11:15AM
Location: TBD

As fulfillment becomes increasingly complex and unpredictable, manufacturers, retailers, and distributors all need flexible tools that enable operational efficiency while helping them meet their customers’ ever-changing needs. Using connected, informed, intelligent control centers for automated systems, organizations can leverage actionable operational visibility and maintain control across the entire operation. Either from their desks or remotely, managers can monitor, analyze, and take action on specific KPIs that effectively reduce operational costs, fully leverage human talent, and optimize fulfillment lead times.

 Edward Grant
Edward Grant
Dematic
 Raja Ramnarayan
Raja Ramnarayan
Dematic
Borrowing a Page from China’s Last-Mile Delivery Success
Tuesday: 11:30AM - 12:30PM
Location: TBD

On a growth trajectory that will take it from $505 billion in 2018 to over $735 billion in 2023, retail e-commerce is driving an exponential increase in last-mile deliveries. New terrain for many companies, closing the final-mile gap is challenging even the largest organizations to find ways to get “closer” to their customers without over-investing in real estate, inventory, and transportation. For help solving these problems, U.S. companies need look no further than China, where similar mega-trends have been accelerating for the last 20 years. In this presentation, our expert will draw on 27 years of experience at UPS plus current academic research to highlight logistics innovations in China that could be applied in the U.S.

 Alan Amling
Alan Amling
Thriving on Disruption
What it Takes to be an Early Technology Adopter
Tuesday: 2:15PM - 3:15PM
Location: TBD

Let’s face it, we all want to be first at something. But being first with zero risk is very difficult, especially when it comes to rapidly-evolving technology, robotics, and automation. Risk-takers by nature, early adopters are excited by the possibilities of new ideas and new ways of doing things. In this session, you’ll hear how robotics, artificial intelligence, machine learning, and other new technologies are pushing more companies to be early tech adopters, and also learn some key strategies for becoming one yourself.

 Gaurav Pant
Gaurav Pant
Incisiv

Operational Excellence

By incorporating problem-solving and leadership as the keys to continuous improvement, operational excellence incorporates specific principles and tools that converge to create those enhancements. But fully leveraging the power of operational excellence means turning data into insights (and real actions), managing operational elasticity, and using key performance indicators that actually produce real value. In this track, you’ll learn how to do all of this while also gaining a better understanding of how to get buy-in from operations and other departments on the path to operational excellence.

Turning Data into Insights and Real Actions
Monday: 9:00AM - 10:00AM
Location: TBD

When companies can turn data into insights and then make that information actionable and useful, it’s downright magical. With data analytics and reporting, organizations can spot customer buying patterns and quickly intervene when there’s, say, a dip in spending. Fold automation into the equation and companies can more effectively optimize everything from manufacturing to sales to building flow. Come to this session and learn why you don’t need a data scientist to drill down to your most valuable data points and use them to work smarter, better, and faster.

 Wallace Ryland
Wallace Ryland
Capgemini
Managing Operational Elasticity Around Peak
Monday: 10:15AM - 11:15AM
Location: TBD

The typical distribution center wasn't designed to handle a high volume of small orders, nor was it set up to effectively manage the ebbs and flows of the modern-day fulfillment environment. Because today’s unpredictable fulfillment environment—characterized by more, smaller orders that need to get out the door immediately—isn’t well suited for this physical arrangement, companies need help getting existing facilities up to speed. Come to this panel discussion and hear how companies can enable their older facilities to meet customer demand during both peak and year-round.

 Karen Adie-Henderson
Karen Adie-Henderson
Canadian Tire Retail
 Chris Bright
Chris Bright
 Dan Lawler
Dan Lawler
Capri Holdings Limited
 Bob Trebilcock
Bob Trebilcock
Modern Materials Handling
Now What? Adapting After Go-Live
Monday: 11:30AM - 12:30PM
Location: TBD

The technology is in place, the test-run was successful, the training is completed, and your vendor has packed up and gone home. Now what? Adapting after go-live isn’t always easy, but it’s a necessary step to getting the return on investment (ROI) that you expected. Come hear how to fill those gaps and develop a post-implementation plan of action that helps your company reach its goals (and then some).

 Marc Bodner
Marc Bodner
L&R Distributors
When Was the Last Time You Took Your Warehouse’s Pulse?
Monday: 2:15PM - 3:15PM
Location: TBD

Key performance indicators (KPIs) translate into real profits and losses. But if your warehouse manager isn’t getting the data until Monday morning, it could be too late to do anything about it. Instead, that professional needs to be able to take the pulse of the warehouse or DC every minute of every day, and be confident in its accuracy. In this session, you’ll learn how to turn role-based dashboards into real-time decisions that help your company operate more profitability in today’s competitive business environment.

 Chris Paddock
Chris Paddock
Ross Dress for Less
Digital Transformation in Manufacturing
Monday: 3:30PM - 4:30PM
Location: TBD

As technology becomes widely embedded across assets and operations, IoT is challenging traditional organizational roles. To overcome this challenge, IT is joining forces with operational technology (OT) to oversee operations and improve the organizational top and bottom line. Come to this session to learn how digital transformation in manufacturing is helping companies scale production, optimize operations, and gain competitive advantage. Gain an understanding of manufacturers’ key challenges, analyze critical risks, and get on the path to becoming an intelligent, more securely-connected, productive operation.

 Bob Murphy
Bob Murphy
Rockwell Automation
Beyond the Hype: Artificial Intelligence and Machine Learning in Retail
Tuesday: 10:15AM - 11:15AM
Location: TBD

Artificial intelligence (AI), machine learning (ML), and other advanced technologies that automate the decision-making process have exploded over the last year. This session will highlight where we are today beyond the “hype,” and where retailers are really investing in AI and ML right now. Hear what’s working and what’s not; learn about the roadblocks and concerns; and find out which solutions are best managing and articulating the data—all wrapped up in the context of this “new age” of retail and competition.

 Greg Buzek
Greg Buzek
IHL Consulting Group
The Supply Chain Labor Force of 2030
Tuesday: 11:30AM - 12:30PM
Location: TBD

The year 2030 is not far off. Over the next 11 years, everything from the world’s aging populations to the adoption of new automation technologies to ever-evolving customer demands will impact companies’ operations and their related labor requirements. Focused on warehousing and fulfillment, this session reveals how companies can build out their labor forces to keep up with an increasingly customer-driven, omni-channel world, where customization, speed, and low cost are all high priorities.

Dr. Brian Gibson
Dr. Brian Gibson
Auburn University
Is Your Tech Investment Really Paying Off?
Tuesday: 2:15PM - 3:15PM
Location: TBD

Return on investment for technology isn’t as predictable as it once was. In some cases, the ROI may be literally immediate—like when a company fires up a software system for the first time after decades of doing everything manually. In other instances, it can be years before a real return surfaces. Explaining this to finance is never an easy task, but in this session you’ll learn how to make a business case for that upcoming technology investment by showing the powers that be exactly how and when the payoff will come.

Dr. Yemisi Bolumole
Dr. Yemisi Bolumole
Michigan State University
 Richard Rodgers
Richard Rodgers
Dematic

Solutions

Robotics, automation, artificial intelligence, and machine learning are just a sampling of the different advanced technologies that are converging in today’s fulfillment operations and helping companies take full advantage of the smart and connected future. In fact, the technology that drives order fulfillment is advancing so rapidly that companies now need more implementation, operational, and maintenance help than ever before. This track shows you how while also helping you achieve more successful technology implementations, modernize the fulfillment process, and operate more efficiently in today’s on-demand economy.

Taking Automation from Concept to Reality
Monday: 9:00AM - 10:00AM
Location: TBD

With repetitive tasks and high labor costs pushing companies to speed up and streamline processes, the warehouse is benefiting from the latest automation and robotics wave. One of the most effective ways to boost ROI and reduce long-term costs, automation touches different aspects of a warehouse. But how can companies effectively transform human-led processes to automated technologies, and in ways that create massive, positive impacts? Get the answer to this question and more at this session, which will help you get automation off of the drawing board and into reality.

 Rick Herlacher
Rick Herlacher
Dematic
 Crystal Parrott
Crystal Parrott
Dematic
Using Order Management to Modernize the Fulfillment Process
Monday: 10:15AM - 12:30PM (2 Hour Session)
Location: TBD

A single system that manages all aspects of your omni-channel business, order management includes advanced processes like goods-to-person picking and micro fulfillment, both of which are getting a lot of buzz in distribution circles right now. One allows the picker to stay put while the system brings the “goods” to that person, and the other places small-scale fulfillment facilities in accessible urban locations—close to the end consumer who is making a purchase. In this 2-hour session, you’ll learn how these and other advanced fulfillment processes can help your company rise head and shoulders above its competitors in today’s omni-channel distribution environment.

 Arturo Hinojosa
Arturo Hinojosa
Dematic
 Mike Khodl
Mike Khodl
Dematic
Creating a Seamless Customer Experience Through Operations-Software Alignment
Monday: 2:15PM - 3:15PM
Location: TBD

Every customer expects a seamless experience these days, but when your company’s process material, operations, and data flows aren’t aligned and working from the same playbook, the bottlenecks, delays, and exceptions begin to surface quickly. Moving inventory quickly through the supply chain without stoppages, for example, requires precise orchestration of hardware, software, and workflows. In this session, you’ll hear how the end-to-end optimization of all software, material, and information flows can reduce logistics costs, improve inventory turnover, and support the smooth flow of items from the producer to the consumer.

 Jennifer Tabbert
Jennifer Tabbert
Dematic
 Scott Wahl
Scott Wahl
Dematic
What it Takes: Driving Successful Technology Implementations
Monday: 3:30PM - 4:30PM
Location: TBD

It’s not enough to just purchase hardware and software, install it, and then hope that it helps improve your operations. You need strong technology partners that do everything from allowing you to take a “virtual walk” through your facility, complete efficient audits, and leverage new applications as they hit the market. We’ve divided this session up into four mini discussions, each of which is focused on a specific aspect of successful technology integration. Come hear how overall equipment effectiveness (OEE), applications, audits, and other tools help create great customer success stories across all industry verticals.

 Paul Berna PMP
Paul Berna PMP
Dematic
 Geoff Hitchings
Geoff Hitchings
Dematic
It's Time to Transform Your Shipping and Returns Processes
Tuesday: 10:15AM - 11:15AM
Location: TBD

The returns process has become a major headache for all e-commerce companies. These companies must be able to adapt to the changing needs of consumers while accommodating product return rates of up to 400% times those of traditional, brick-and-mortar sales. At this session, learn how optimizing your pack-out processes while also improving returns management can help your company thrive in a business environment centered on speedy fulfillment processes and same-day deliveries.

 Philip Puite
Philip Puite
Dematic
 Bridget Typovsky
Bridget Typovsky
DHL Supply Chain
Collaborative Solutions to Common Supply Chain Problems
Tuesday: 11:30AM - 12:30PM
Location: TBD

Increasingly fragmented and sophisticated, the modern supply chain incorporates many different individual processes, often at different locations around the globe. Focused on giving the marketplace the latest in intelligent supply chain solutions, Linde and Dematic provide collaborative solutions that pair state-of-the-art forklifts with advanced mobile automation technology. Come to this session to learn how Sprocket’s asset management software with Linde’s hybrid Very Narrow Aisle (VNA) vehicle results in a mobile, automated supply chain solution that lowers operating costs, decreases downtime, and enhances operational flexibility.

 Vincent Halma
Vincent Halma
KION North America
 Tobias Zierhut
Tobias Zierhut
KION Group AG
Using AS/RS and AGVs to Increase Warehouse Efficiencies
Tuesday: 2:15PM - 3:15PM
Location: TBD

Warehouse technology that finds goods being automatically brought out of—and then placed back into—storage, automated storage and retrieval (ASRS) systems has been gaining momentum in warehouse and fulfillment operations around the globe. Along with narrow aisle and very narrow aisle (VNA) Automated Guided Vehicles (AGVs), these solutions are helping companies solve their most pressing space utilization, labor, and fulfillment challenges. At this session, you’ll learn where these technologies can be applied to increase warehouse efficiencies, optimize storage utilization, and support long-term organizational goals.

 Damon Loftis
Damon Loftis
Dematic
 Tom Steininger
Tom Steininger
Dematic

Early Bird Registration

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MHLC 2019 September 8–11 Park City, Utah